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Answers about SHB, forged wheel customization, vehicle fitment review, OEM/ODM, trial orders, documentation and contact details.
Have the confirmed order details and packing information ready when the shipment arrives. Check the item count and visible packaging condition. Record any delivery concern promptly with photographs and the relevant shipment reference.
Send the logo, text or identification mark you want to use and confirm that you can authorize its application. Provide a clear source file rather than a low-resolution screenshot where possible.
A trial is most useful when you know what you want to evaluate: the selected design, specification, surface finish, packaging or order communication. Agree these points before ordering so that your feedback has a clear reference.
Ask who issued the document, which organization holds it, what it covers and whether it is current. A company registration record, a laboratory equipment document and a wheel-specific test report serve different purposes.
For a private-label supply project, identify the wheel design and specification you want to source, together with your branding and packaging needs. Clarify the order quantity and inspection expectations before the quotation is finalized.
A vehicle name alone may not identify the correct specification. Different model years, trims or brake packages can require different fitment details. Provide the full vehicle information and intended wheel-and-tire combination.
Finish descriptions such as brushed, polished, gloss or matte can be interpreted differently. Share a reference image and identify which surfaces should receive each treatment. The photographs in SHB’s showroom are useful starting points for discussion.
ET offset describes the position of the wheel mounting face relative to the wheel centerline. It is part of a fitment review alongside diameter, width, bolt pattern, center bore, brake clearance and load requirements.
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